Hi, I'm using Windows 7 Ultimate. Today, I encountered a problem. In the middle of me working on windows 7, suddenly everything hung up and only the desktop theme appeared. Tried CTRL-ALT-DLT but windows throwed me an error saying something along the lines "failed to complete operation". Rebooted by Lenovo Laptop only to see a black screen and a mouse cursor. Windows booted fine but upon the start up, I get only a black screen with a movable cursor mouse.
Like I said, the CTRL-ALT-DLT doesn't work. Tried safe mode and still the problem persist. Even in safe mode, I get a black screen and a mouse cursor. Tried system restore but, Unfortunately, I do not have any restore points to restore the system to. Also, tried system repair on windows CD and got a message saying windows can't detect any problem.
I have been struggling with this issue for the past 12 days. I know the easy way around is to reinstall win7 but I have some valuable data, excel and official documents in win 7 and can't afford to loose it.
I have a dual OS on my laptop "win xp" along with win 7 and xp boots fine.
I would really appreciate if someone can help me fix this problem. I'm even ready to reinstall win7 provided if anyone can suggest me a solution as to how not to loose data with a fresh win7 install.
I need a fix for this black screen on start up very badly. Any help would be greatly appreciated.