A GUESS. A laptop has two saved brightness levels one for ON BATTERY only, and one for ON PSU only. These are also saved as MAX/MIN. It also knows what the serial number is for your BATTERY. So what you may need to do is two things, CLEAR your CMOS, and then Retrain your CMOS for your BATTERY. And then your brightness limits may be back to a better max/min. Note: if your pc has an AMBIENT LIGHT SENSOR then you must not impede its operation(like shining a bright light down onto it). Clear your cmos is, Remove PSU and BATTERY, Clear cmos, usually gently holding in the on button for 30 secs is enough, refit the battery, psu do not turn on the pc yet. Retraining your battery is… Turn off the pc. Charge the battery until the LEDS say charged. Disconnect the psu. Start and use the pc on battery only, until it says insert your psu. Shutdown your pc. Reconnect your psu, recharge your pc according to the leds waiting until its full. Now turn on your pc and use it as normal, your battery is retrained.