When I connect it to my laptop the cable to connection symbol appears asking if I want to connect as media device or camera.
It is also able to charge fully. I'v downloaded kies but I don't know what else to do.
The error message says attention to fid software on PC that can recognized your device. Service Pack 3, Windows Media Plater, version 10 or higher for Windows XP or Android File for Mac Os must be installed.
I've been searching the web for solutions but nothings worked so far.
Note: the error message occurred previously before but I was able to fix it after downloading the keys. But not the kies doesn't help.