Brand new Lenovo ideapad 110-15isk 80UD Windows 10 is running slow?

My husband and I picked out a laptop for my father for his birthday a month ago. It has 6 gbs for RAM And I think 700 gbs or 1 tbs of storage. Come to find out it has always ran slow. Slower than my 8 year old pink laptop he had been using. It is almost completely clean.

Added (1). No pictures, files, programs, or videos are on it yet. Just the WebRoot virus protection the Geek Squad installed (and there's no viruses). Disk drive is at 99%. Can someone tell by pictures from the task manager what could be the problem? Startup has few items to."

Added (2). I think that an update (Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015217.Is the problem. The "cumulative updates" have been failing since he got the laptop if you look at the history. A quick google of it shows that is common problem to:/ I'm not sure how to get the update to go through though Brand new Lenovo ideapad 110-15isk 80UD Windows 10 is running slow

Kimmy

When I bought my lenovo laptop I had a similar problem out of the box it ran funny, turns out there was something running in the background that was malware like, not actually malware I can't rember the name I think it was fmap exe something lenovo puts on their systems I guess, anyway find it eliminate it see if things start acting better hope this helped

GHOSTX

"… WebRoot virus protection the Geek Squad installed." That's the problem!

Uninstall that completely, Win 10 has it's own antivirus already installed and it is fighting with the extra program they installed and slowing the computer down.

I do wish they'd close down that awful Geek Squad who are merely salesmen and not computer experts.

Bill P

Its mirosofts one drive that is causing it to run slow.Windows 10 tries to constantly to sync your laptop with one drive over the internet.

Gregory