Laptop charger port broken, warranty?

I have a Lenovo Laptop, with a warranty. It states that the warranty is only usable if the damage is caused by normal use.
Today my charger port became completely loose, in the morning I plugged it in and it seemed normal, a few hours ago however i noticed my laptop drain of charge and i wiggled the port and of course it was loose.

When I bought the laptop the port was already a tiny bit wobbly but I didn't want to complain because i thought maybe it was supposed to be a bit flexible? Point is, it hasn't had a significant increase of damage to the port until later today, it hadn't been dropped or anything - just put on my bed all day.

Does this count as normal usage damage or because of me? I tried especially hard to be gentle with the port so this wouldn't happen and I'm really confused to how it occurred.

If anyone who has been through the same thing or a computer expert could answer that would be great!

ruby

You haven't much option apart from sending it in for a warranty repair. If they won't repair it under warranty they will tell you

David

If you haven't dropped it or possibly caused the damage your self then you should probably be covered by the warranty

and like David said, if they won't fix it under the warranty, they will tell you

Ethan Jung

That is normal use. On my Asus the same part broke but it was past warranty so I took it apart and fixed it myself. I think all these companies are using the same charging port from the same supplier, and that part is flawed.

Ant

Buy another one

Guest

I had exactly the same problem, and my laptop was almost new when it happened.

Guest