My laptop sound doesn't work?

I have a Lenovo touch screen laptop and it's sound doesn't work. I got it exactly one week ago so it's not old at all. Whenever I press play on a video or something, it makes a loud clicking sound. I even tried it with headphones and the same thing happens. I don't know how to fix it.

I had came into the same problem. But I can't remember how it works again.

Check your audio settings. They could be muted.

Move your mouse down to the bottom right corner of the screen. Right click on the speaker looking icon and click "Volume Mixer". Something is probably muted there, change them around so that it works.

It needs maintenance for one. Long story

Check your sound driver