The reason why i'm asking is about a week ago you got a Lenovo laptop but had some problems so we exchanged it for another one with same specs and stuff
The new replacement computer was find until last night, h was on internet all day until last night when the computer at first I thought it was just the browser so I opened the task manager and closed the browser and when I opened the browser it froze up.
So then I decided to turn off the computer but it let turn it off so I had to push the power button to turn it off, risking starting automatic repair.
However when I turned it back on i the computer was updating u thought maybe the update would fix wherever the problem was, unfortunately I think the update made the problem worse it loads up perfectly find until I click on a desktop icon then it completely freezes up and can't do anything.